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Privacy Policy

Website Terms and Conditions of Use
The use of this Website is subject to these Terms & Conditions. This includes our standard Terms & Conditions for the supply of all Services.
Be sure to read these prior to using our Website. By proceeding you are deemed to have read, understood, and accepted these terms and are as such agreed to be bound by these Terms and Conditions. Should you disagree with any clause, please discontinue and cease using this Website immediately.

‘Website’ refers to a location which is found using the World Wide Web which provides content showing products and services.
‘Agreement’ means the terms and conditions contained within this document, together with any order, quote or invoice expressed herein.
‘We, Us or Our’ refers to Relate Communications a division of The Relate Group Limited or anyone acting on behalf of Relate Communications a division of The Relate Group Limited. ​​
‘You, Yourself or Your’ means any end user/client.
‘Personal Information’ means any information that can be used to identify you, either directly or indirectly. This may include full name, date of birth, gender, contact details including email or phone
‘Confidential Information’ means any information of a confidential nature including but not limited to trade secrets, technical know-how, financial affairs, or pricing.

Please be advised that Relate Communications a division of The Relate Group Limited reserve the right to make any changes to our Terms and Conditions displayed on this Website at any time. By continuing to use this Website it will be deemed that you have accepted this, and you will be bound by the amended terms and conditions shown.

Compliance with Laws
By using this Website, you agree that you are complying with all applicable laws and regulations including the Privacy Act 2020 and other data protection regulations.

Additional Rights for you
You are able to access, correct, update, or delete your personal information at any time. We will take all reasonable steps to ensure that your personal data is accurate, up to date and only to be used for the intended purpose.

If you have any concerns or questions about the way we have handled a privacy matter please register a complaint to: The Privacy Officer, The Relate Group, by email to: info(at)  Any complaint will be replied to within 7 days as required by the latest Privacy Legislation.

We or our Web partners may use technology to collect and store any users information which may include cookies or similar tracking processes. These may track certain behaviour to measure effectiveness of promotional activity such as whether access to our Website is via a click from an email sent.  NB: These cookies will not read your hard drive but may remain there to enable us to see a return visit in the future and recognise you as a valuable customer.

Mailing Lists
You will always have the right to be removed from any mailing list of ours. If you are receiving unwanted emails, please simply email us by emailing info(at) or click on Contact Us on our website

Failure by either party to enforce any provision of these terms and conditions of use shall not be treated as a waiver of that provision, nor shall it effect that parties right to subsequently enforce that provision. If any provision of these terms and conditions shall be invalid, void, or illegal, all remaining clauses shall remain unaffected and will stand.
Relate Communications a division of The Relate Group Limited shall be under no liability whatsoever to you for any indirect loss and or consequential loss and/or expense suffered by you arising out of a breach by us of these terms and conditions. (alternatively, our liability shall be limited to damages which under no circumstance shall exceed the cost of the product and / or services purchased and agreed upon).
Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lockdown, industrial action, fire, flood, storm, global pandemic restrictions or any other event beyond reasonable control of either party.